With expertise and commitment to intelligent business processes
At a glance
Founded: 1996
Managing Directors: Gernot Dähne, Karsten Döring
Head office: Northeim, Germany
Employees: 40
Areas of business: mobile software solutions for software solutions for companies from industry, retail and the service sector
Products: DeDeSales, DeDeTR, DeDeFleet, Lifecycle-Management
Partnerships: Telekom Certified Partner
History
DeDeNet GmbH’s story of success is closely linked to the great advance of the World Wide Web. When the company was founded in 1996 as DeDeNet Internet- und Multimedia-Entwicklungen GmbH, Gernot Dähne and Lutz Döring were encapsulating the spirit of the time: the release of the internet for commercial use at the start of the 1990s meant that the demand for professional company presences grew at an incredible pace. As the Managing Director of Dähne Verlag, from which DeDeNet Internet- und Multimedia-Entwicklungen GmbH was initially formed as a subsidiary, Gernot Dähne recognised the need to transfer the publishing side and magazines to the internet in order to boost the publishing company’s sales as well as its profile. With his partner Lutz Döring, who had already programmed and marketed his own goods management software very successfully, the solid foundations for establishing the web agency were laid.
DeDeNet’s portfolio of services at the time comprised HTML, Java and Flash programming, web design, e-commerce and content management systems, and was geared towards the creation of websites for SME-sector companies. After just three years, the workforce had grown from four to ten, with the team looking after over 100 corporate clients from the company’s offices in Ettlingen and Echte.
DeDeNet attributes the development of mobile software solutions and, as a result, the company’s establishment as an IT software and service provider, to the many years of in-depth industry expertise provided by its founders. However, detailed knowledge of the product development processes for FMCGs (fast-moving consumer goods) and the sales routes associated with them, coupled with comprehensive IT expertise and a profound understanding of service, formed the basis for the development of the first mobile solutions.
The rise in online advertising and electronic retail around the time of the millennium were also an additional driving force behind development. Alongside the demand for landing pages to link online banners, the need arose for a mobile sales force solution to optimise processes for e-commerce shops: WWSMobile (today DeDeSales) was born.
From 2001 to 2003, DeDeNet was able to increase its sales by 50 per cent and by this point was looking after over 200 corporate clients.
Since 2005, DeDeNet has been a principal partner of T-Systems and since 2008 has brought together twelve further well-known partners under its roof as a “Telekom Certified Partner”. The company is also a founding member of the “Göttingen Innovation Cluster”.
DeDeNet GmbH currently employs 30 people in its Management, Sales, Sales Back Office, Marketing, Software Development and Support departments.
Philosophy
DeDeNet GmbH sees itself as a digitalization partner for the successful optimization of business processes that always treats its customers as equals. The corporate philosophy is characterized by fair and cooperative interaction, and the employees of the IT service provider always place customer satisfaction at the center of their activities. The philosophy within the company is also characterized by community and trust among each other as well as the commitment and competence of each individual. DeDeNet attaches particular importance to the intensive promotion of future IT specialists and regularly trains several junior employees.
With its mobile software solutions, the IT service provider focuses on the automation of business processes: DeDeNet's aim is to provide companies ranging from medium-sized businesses to large corporations with in-depth expertise in the areas of process optimization and digitalization, thereby generating added business value. In this way, customers benefit from faster process handling, greater efficiency and transparency as well as cost savings and competitive advantages.
Areas of business
DeDeNet GmbH develops comprehensive and integrated mobile software solutions for almost all modern IT requirements, enabling companies with field service, vehicle fleets and mobile working methods in particular to simplify and automate their business processes and digitize paper processes. DeDeNet provides companies from industry, retail and the service sector with individual solutions to optimize their day-to-day business - especially in the areas of sales, service and logistics.
Portfolio
DeDeSales is a mobile order entry solution for the sales force to improve process handling. Orders are entered digitally directly on the client’s premises and archived, ensuring they are immediately available to every employee. This means the error-prone practice of double entry is avoided, as is the separate dispatch of orders by email or fax. Orders are also transferred just seconds after they are entered for further processing by the back office. This shortens lead times and prevents order backlogs. Thanks to access to all of the details, from master data, article lists and offers to previous sales agreements and individually negotiated terms, the sales force employee has all of the key information quickly to hand both online and offline at all times.
With DeDeSales, orders are entered directly via notebooks, tablet PCs and MDE devices, and transferred via interfaces to the company’s own ERP system such as SAP, Microsoft Dynamic NAV, Infor, SO or SAGE, for further processing. The all-in-one solution also provides tools for the time-efficient planning of routes, as well as for simple expenses billing or the creation of day reports. DeDeSales also provides managers with various analysis functions for the evaluation of sales and order figures in order to boost the sales department’s efficiency.
DeDeSales is aimed at manufacturing companies or retail suppliers who market a broadly differentiated range of products via a large pool of sales force staff. Through its specialisation in the FMCG industry, DeDeNet is the technical market leader in this field with its mobile sales force solution.
With the browser-based B2B online shop system, DeDeSales offers its clients the ability to order directly online at any time and independently of any visits by a member of the sales force team.
DeDeTR is a browser-based application for managing telecommunication contracts and for controlling, analyzing and optimizing communication costs. The software is used to import, process, evaluate and archive incoming invoices (EDI and other formats) from the online portals of various telephone providers. They are then automatically assigned to the individual cost centers in the company.
Various graphical and tabular analysis tools are available for cost control and optimization, which can be used to check the distribution and development of costs by cost type within the company at any time. With the help of the volume report, threshold value overruns of the booked data volume can be evaluated and needs-based optimizations of the mobile phone contracts can be carried out.
All data relevant to the communication cost analysis from applications such as Excel can also be easily imported into the application. The user is supported by the intuitive interface, a dashboard tailored to the user and individually filterable reports that are sent fully automatically to the responsible employee.
With the device management module, the increasing number of mobile devices can be inventoried and clearly managed in the DeDeTR portal. In this way, DeDeTR can be used to adapt and optimize company processes.
In addition to DeDeTR, the Lifecycle Management outsourcing solution also takes over the complete device management for mobile devices: All lifecycle tasks such as ordering new end devices and SIM cards, replacement and disposal of existing equipment, complaints, repairs and support for employees as well as the clear management of all devices can be covered by DeDeNet's lifecycle management service in accordance with customer requirements.
Further information can be found at: www.dedetr.de
DeDeFleet is a digital vehicle telematics solution and offers comprehensive functions for automated fleet management, mobile order processing and route planning through to detailed reporting. From simple tracking and complex driver evaluation to remote downloads of the digital tachograph - with the free portal license for fleet management and individually bookable modules, every customer can determine the scope of services that suits them best.
Thanks to flexible interfaces, DeDeFleet can be easily integrated into existing systems such as ERP or transport management software and provides comprehensive functions such as live and route view, fuel report and theft protection, tamper-proof logbook and route reports. With DeDeFleet, the dispatcher can quickly and easily plan the optimal routes and forward them directly to the driver: The latter receives his orders via app and can process them directly on the move. And since every industry has its own individual requirements, DeDeFleet has been available since 2019 in industry solutions specifically tailored to these challenges, for example for meal delivery services, medical supply stores, textile services and other sectors.
In addition, management has access to numerous analysis and controlling functions such as downtimes, transmission of ancillary costs or route reports for individual vehicles to increase efficiency. DeDeFleet enables comprehensive theft protection for fleets or high-value goods to be secured through automatic notification in the event of unauthorized movement of vehicles or when vehicles leave a specified zone.
Further information can be found at: www.dedefleet.de
With the digital outsourcing solution “Lifecycle Management”, DeDeNet supports all companies that want to place the management of their end devices in professional hands.
From ordering and configuring new devices to rollout and commissioning through to repairs, remarketing or disposal: The comprehensive device management tool covers all tasks in the life cycle of mobile devices as required and significantly saves internal company resources.
In addition to complete order processing, the assignment of SIM cards and devices as well as role and rights management, DeDeNet also takes care of the accessories for the end devices as part of lifecycle management and, if required, integration into existing MDM systems. In order to ensure a smooth communication process, the rollout to the workforce - whether on site or in the branch/home office, including a short initial telephone briefing - is also carried out via DeDeNet.
The entire device inventory is also documented at all times thanks to lifecycle management, so that it is always clear how many and which devices are in use or in stock. In the event of damage, DeDeNet ensures a fast repair process and optionally also takes care of processing with manufacturers and insurance companies - even in the event of loss or theft.
When the period of use of one or more devices comes to an end, DeDeNet also takes care of the secure return of the old devices, including certified data erasure with a certificate of erasure. If the company decides to sell the old devices, cashback offers and direct reimbursement of the buyback value can be processed on request.
Further lifecycle management options such as telephone support or the import and export of existing files can be added at any time.
Further information can be found at: www.dedetr.de/lifecycle-management.html
Corporate goals and outlook
DeDeNet's objective is to focus even more strongly on solutions in the context of the digitalization of business processes and their applicability in future. With its portfolio of services, the IT service provider supports its customers in a sustainable and future-proof manner and makes them fit for mobile workflows 4.0.
To this end, DeDeNet GmbH will continue to rely on dedicated experts in the future and plans to increase its workforce by 25 percent by the end of 2025. To achieve this, the company will continue to focus on employee retention. The company is also aiming to further increase turnover by the end of 2025. The basis for this is, among other things, the further expansion of the current solution portfolio with regard to specific market developments and corresponding customer requirements.
Press contact
DeDeNet GmbH
marketing department
Telefon 05551/91405-0
info(at)dedenet.de
