Whether it be craftsmanship or the service sector: when it comes to documenting services, materials, orders and times, the manual method is very time-consuming. With DeDeService, your staff are finally mobile and efficient! Service directories and entry, projects, check sheets and documentation can be viewed and updated easily with this software solution. Handwritten, error-prone notes on paper are now a thing of the past. 

Sales force and service staff often lack the time for organisational activities during their day-to-day jobs. Manual service documentation or order entry are often time-consuming tasks that lead to dissatisfaction, shortfalls in time and material, and inaccurate work and client reports. DeDeService offers you mobile time documentation that allows time, client and project data to be documented quickly, straightforwardly and directly on-site and transferred in real time to the company’s head office. The signature function and photo documentation add the finishing touches to the portfolio of services. This helps you to boost your team’s satisfaction – and your efficiency! 

Craftsman businesses and service providers are encouraged to offer clients fast, reliable service. This includes rapid response times, the ideal resolution of a problem and fast handling. DeDeService optimises your customer relationship management through paperless, fast order planning and order documentation, including work times and materials used. Transparent processes and structures, access to key client data and seamless communication via e-mail and telephone gives your staff the ability to focus fully once again on the client.

The international company Canal-Control+Clean Umweltschutzservice GmbH employs 650 people in the specialist cleaning and inspection of sewage tunnels and pipelines. To ensure the best possible cooperation between the field team and back office, the company decided to use DeDeService.