• DeDeService: Mobile and paper-free for more efficiency in the field. DeDeService: Mobile and paper-free for more efficiency in the field.

    DeDeService
    service documentation
    on the move

 

 

DeDeService – Paperless and mobile for optimised service and Material
documentation

Efficiency and quality in the sales force and service

Whether it be craftsmanship or the service sector: when it comes to documenting services, materials, orders and times, the manual method is very time-consuming. With DeDeService, your staff are finally mobile and efficient! Service directories and entry, projects, check sheets and documentation can be viewed and updated easily with this software solution. Handwritten, error-prone notes on paper are now a thing of the past. 

 

Your tool for
secure order documentation

Sales force and service staff often lack the time for organisational activities during their day-to-day jobs. Manual service documentation or order entry are often time-consuming tasks that lead to dissatisfaction, shortfalls in time and material, and inaccurate work and client reports. DeDeService offers you mobile time documentation that allows time, client and project data to be documented quickly, straightforwardly and directly on-site and transferred in real time to the company’s head office. The signature function and photo documentation add the finishing touches to the portfolio of services. This helps you to boost your team’s satisfaction – and your efficiency! 

 

DeDeService for greater
reliability from craftsmanship to the service sector

Craftsman businesses and service providers are encouraged to offer clients fast, reliable service. This includes rapid response times, the ideal resolution of a problem and fast handling. DeDeService optimises your customer relationship management through paperless, fast order planning and order documentation, including work times and materials used. Transparent processes and structures, access to key client data and seamless communication via e-mail and telephone gives your staff the ability to focus fully once again on the client.

 

Your advantages with DeDeService

 

DeDeService provides useful tools for your company to help optimise the effectiveness of order processing and service delivery by your staff on the sales force and in service:

 

 

Work and assembly report 

Transparent and prompt billing for clients based on digital order documentation, including time and material consumption.

 

Time sheets

Reduce the amount of administration required for payroll and other calculations through mobile time entry, including the type, duration and location.

 

Delivery note

Accelerated billing processes with the help of digital delivery notes and signature function for further processing by the back office.

 

Maintenance and repair report

Accurate documentation of maintenance, repair or damages claims, assisted by the photo function.

 

Checklists

Systematic order processing using checklists that map all of the relevant information on the client, machinery and equipment.

 

Management report

Optimised order planning through the documentation of services to be provided on site and detailed instructions on the fulfilment of the client’s order.

  • DeDeService supports your field service with checklists, documentation and more. DeDeService supports your field service with checklists, documentation and more.

    Enter and
    Track Times
    on the move

Service champions with DeDeService

Rolf Nagel GmbH maximises customer satisfaction with DeDeService

As a wholesaler for butcher’s shops, Rolf Nagel GmbH offers its customers a comprehensive service. To optimise the company’s processes in its Sales and Logistics divisions, Rolf Nagel GmbH decided to use the time and service documentation software DeDeService alongside its DeDeFleet vehicle positioning solution.

 

Seamless data transfer thanks to DeDeService at Canal-Control+Clean Umweltschutzservice GmbH

The international company Canal-Control+Clean Umweltschutzservice GmbH employs 650 people in the specialist cleaning and inspection of sewage tunnels and pipelines. To ensure the best possible cooperation between the field team and back office, the company decided to use DeDeService.

 

What can DeDeService do for you?

 

We’d be delighted to show you how you can use DeDeService to benefit your service documentation and optimise your order management. 

Talk to us today!

 

 

Our sales team will be happy to advise you on your use of  DeDeService:

 

+49 (0)5551-91405-50
info(at)dedenet.de

 

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