Privacy policy

Privacy policy

DeDeNet GmbH appreciates your visit to our website and your interest in our company and our services. We take the protection of your personal data very seriously and want you to feel safe on our website. We therefore inform you below about which data is processed when you use our website.

Controller for this website

The controller responsible for data processing within the meaning of the General Data Protection Regulation (GDPR) is DeDeNet GmbH, which can be contacted at the following address

DeDeNet GmbH
Scharnhorstplatz 5
37154 Northeim
Phone 05551/91405-0
Email: info@dedenet.de

You can contact our data protection officer Silke Dähne-Eigenstetter at the above address and by e-mail at datenschutz@dedenet.de

Your data protection rights

In accordance with the General Data Protection Regulation, you have the following rights with regard to your personal data

• the right of access (Art. 15 GDPR)
• the right to rectification (Art. 16 GDPR)
• the right to erasure (Art. 17 GDPR)
• the right to restriction of processing (Art. 18 GDPR)
• the right to data portability (Art. 20 GDPR)
• the right to object to processing (Art. 21 GDPR)

You can find a detailed explanation of your right to object in our data protection information (link at the end of this privacy policy).

If your personal data is processed on the basis of consent (e.g. when ordering the newsletter), you have the right to revoke this consent at any time for the future (Art. 7 GDPR).

You also have the right to lodge a complaint with the competent supervisory authority if you believe that your personal data is being processed unlawfully (Art. 77 GDPR).

Duration of storage of your personal data

Your personal data that is processed via our websites will only be stored for as long as is necessary to fulfil the purposes of the respective processing. Furthermore, your personal data processed via our websites will be stored if this is required by statutory or contractual retention periods. Personal data with tax law relevance is generally stored for a period of 10 years, other personal data in accordance with commercial law regulations
is generally stored for a period of 6 years.

Security through TLS encryption

For security reasons, we use TLS encryption for our website in order to protect the data, content or enquiries you transmit to us in the best possible way.

You can recognise an encrypted connection by the "https" prefix in the address line of your browser and the lock symbol in the browser line. Unencrypted pages are identified by "http". All data that you transmit to this website - e.g. via the contact form - cannot be read by third parties if TLS encryption is activated.

Data collection and processing when using our website

When you visit our website, a range of general data and information is transmitted and stored in the server log files. The following data is collected automatically

• IP address
• Browser and operating system used
• Referrer URL (previously visited website)
• Website accessed and date and time of access
• Access status (success or error during loading)
• Amount of data transferred

The collection and temporary storage of the IP address is necessary to enable the delivery of our websites to your end device. For this purpose, your IP address must be stored for the duration of your visit to our website. The storage of the above-mentioned data in log files serves to ensure the error-free and permanent functionality and optimisation of our website as well as stability and security. The IP addresses collected via the log files are stored and deleted after 30 days.

This data is not analysed for marketing purposes. Our legitimate interest in data processing lies in the aforementioned purposes. The legal basis for the collection and temporary storage of the aforementioned data is Art. 6 para. 1 lit. f GDPR.

Data collection and processing when using the contact form

If you use our email contact form when visiting our website to quickly contact us electronically or make an enquiry, the data you provide (surname, first name, email address*, product interest*, enquiry and any other information you provide) will be automatically collected and stored. This personal data transmitted by you on a voluntary basis will only be used for the purpose of processing your enquiry, sending you an offer or contacting you in the event of any follow-up questions.

The legal basis for the processing of this data is Art. 6 para. 1 lit. a GDPR, provided that you have given us your consent to use the data provided in the form. The wording of the consent can be found in the following link https://www.dedenet.de/kontakt.html

The data transmitted via the contact form will be deleted after final processing of your enquiry, unless statutory retention obligations prevent this. The personal data collected in the mail logs for sending e-mails from the web environment will be anonymised after one day and deleted after 60 days.

Use of cookies

Cookies are small text files that are stored on your device when you visit our website. They are used to make our website more user-friendly, effective and secure.

There are different types of cookies. Session cookies are temporary cookies that are stored in the visitor's browser. Session cookies are deleted when the current session is ended or the browser window is closed. Permanent or persistent cookies are saved for repeated visits and are stored in the visitor's browser for a certain period of time.

The use of cookies serves the proper operation of the website, the provision of basic functionalities for the use of the website and the analysis for the customer-friendly and effective design and optimisation of our websites. Our legitimate interest in data processing lies in the aforementioned purposes. The legal basis for the use of cookies is therefore Art. 6 para. 1 lit. f GDPR.

You can use the settings in your browser to control the acceptance or rejection of cookies or to be informed in advance if cookies are to be stored. Your browser also offers the option of deleting cookies that have already been set. If cookies are deactivated, the functionality of the websites may be impaired. You can usually find further information on this under your Internet browser settings.

To enable or simplify the management of the cookies we use, we use the cookie consent tool Cookiebot from the company Cybot, Denmark https://www.cybot.com/

The following links will show you which cookies are used on our website. You can also access and manage your current cookie settings here.

https://www.dedenet.de/cookie-erklaerung.html
https://www.dedefleet.de/cookie-erklaerung.html
https://www.dedesales.de/cookie-erklaerung.html
https://www.dedetr.de/cookie-erklaerung.html

Newsletter

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter.

We use the so-called double opt-in procedure to ensure that the newsletter is sent with your consent. This involves the potential recipient being added to a mailing list. The user then receives a confirmation e-mail to confirm the registration in a legally secure manner. The address will only be actively added to the mailing list if confirmation is received. We use this data exclusively for sending the requested information and offers. With the confirmation, you give us your consent in accordance with Art. 6 para. 1 lit. a GDPR that we may use your personal data for the purpose of sending the newsletter.

The newsletter software used is sendinblue (formerly: Newsletter2Go) is used. Your data will be transmitted to Sendinblue GmbH. Sendinblue is prohibited from selling your data and using it for purposes other than sending newsletters. Sendinblue is a German provider that has been selected in accordance with the requirements of the General Data Protection Regulation and the Federal Data Protection Act. We have concluded an order processing contract with Sendinblue in which we oblige the service provider to protect the data of our newsletter subscribers and not to pass it on to third parties.

Further information can be found here:

https://de.sendinblue.com/informationen-newsletter-empfaenger/?rtype=n2go

The purpose of storing your email address is to be able to send you the newsletter. We store the respective IP address and the times of registration and confirmation in order to be able to prove your registration in accordance with the law and, if necessary, to clarify any possible misuse of your personal data. This is also our legitimate interest.

The newsletters we send out contain so-called tracking pixels. A tracking pixel is a miniature graphic that is embedded in our newsletter emails. This allows us to statistically analyse the success or failure of our online marketing campaigns. Using the embedded tracking pixel, we can recognise whether and when a newsletter was opened by the recipient and which links in the email were of interest to the person concerned and were clicked on.

The personal data collected via the tracking pixels contained in the newsletters is stored and analysed by us. Based on this analysis, we can optimise our newsletters accordingly and adapt the content of future newsletters even better to the interests of our newsletter subscribers. This is our legitimate interest in processing this data.

If you have given us your consent, the legal basis for the processing of the data after registration for the newsletter is Art. 6 para. 1 lit. a GDPR. If the processing is based on a legitimate interest on our part, the legal basis is Art. 6 para. 1 lit. f GDPR.

The above data will be deleted as soon as it is no longer required for the purposes mentioned. The data will therefore be stored for as long as you have subscribed to the newsletter.

You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter and analysing the success of the newsletter at any time. There is a corresponding unsubscribe link in every newsletter. You can also inform us of your request at any time using the contact options provided in the privacy policy and on the websites.

Webinars

Webinaris
If you would like to register for a webinar offered by us on our websites, we require an e-mail address as well as your first name and surname. We ask for this information in the registration form so that we can register you for the respective webinar.

We use the so-called double opt-in procedure to ensure a consensual registration. As part of this process, you will be added to a mailing list as a potential webinar participant. You will then receive a confirmation email to confirm your registration for the webinar. Your details will only be actively included in the list of participants if you confirm. We use this data exclusively for sending information and offers in connection with the respective webinar.

To conduct our webinars, we use the software of the service provider Webinaris GmbH. Your registration data is transmitted to Webinaris GmbH. In order to protect your data from unlawful disclosure, we have concluded an order processing contract (AVV) with Webinaris GmbH in accordance with the GDPR.

When registering and participating in a webinar, the following data is collected and stored by Webinaris GmbH: e-mail address, first name, surname, browser and system data, IP address, language, time zone. In addition, data that you may provide in the chat history as well as usage data resulting from registration and participation in the webinar.

We use the opportunity to offer webinars to explain the functions of our software solutions to our interested parties and customers and to explain the advantages of using our software. Our legitimate interest lies in the aforementioned data processing operations and the aforementioned purposes of processing based on the legal basis of Art. 6 para. 1 lit. f GDPR.

Google Fonts (local integration)

We use Google Fonts (selection of fonts for website design) to design our website. In order to display certain fonts on our websites, these fonts are provided locally when our pages are accessed, i.e. there is no connection to Google servers. Further information is available at https://fonts.google.com/

Font Awesome (local integration)
We use FontAwesome (icon collection, toolkit for selecting font-based icons for designing websites) to design our website. In order to display certain icons on our web pages, these fonts are provided locally when our pages are called up, i.e. there is no connection to the servers of Fonticons, Inc. Further information is available at https://fontawesome.com

Google Tag Manager

We use Google Tag Manager, a service provided by Google Ireland Limited, on our websites. Google Tag Manager is a tag management system that can be used to manage and configure tracking codes for our websites via a web interface. Google Tag Manager records interactions that the user carries out on our websites. These are forwarded to connected analysis tools. It is not possible to analyse the data itself with the Tag Manager. This is done in the respective tool. Google Tag Manager is a cookie-free domain and does not collect any personal data itself. Google Tag Manager triggers other tags, which in turn may collect data. However, Google Tag Manager does not access this data. If a deactivation has been made at domain or cookie level, this remains in place for all tracking tags that are implemented with Google Tag Manager.

Information from the third-party provider: Google Ireland Limited, Google Building Gordon House, Barrow St, Dublin 4, Ireland
Further information on data protection can be found on the following Google websites:
Privacy Policy:https://policies.google.com/privacy?hl=de&gl=de
FAQ Google Tag Manager:https://www.google.com/intl/de/tagmanager/faq.html
Google Tag Manager terms of use:https://www.google.com/intl/de/tagmanager/use-policy.html

Web analysis with Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses cookies that are stored on your computer and enable your use of the website to be analysed.

Due to the activation of IP anonymisation on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information on behalf of the operator of this website to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

The use of Google Analytics on our website serves the purpose of analysing the use of our website and continuously improving its functionality and user-friendliness. This is our legitimate interest in data processing; the legal basis for this is Art. 6 para. 1 lit. f GDPR.

Google Analytics is only used on our website with the described IP anonymisation (IP masking using the code "anonymizeIp"). Your IP address is therefore only processed further in abbreviated form, which means that any personal reference can be ruled out.

The website usage analysis data stored by Google Analytics is automatically deleted after 26 months. Data that has reached the end of its retention period is automatically deleted once a month.

You can prevent the storage of cookies by selecting the appropriate settings in your browser; however, please note that if you do this you may not be able to use the full functionality of this website.
You can also prevent the information collected by cookies (including your IP address) from being sent to Google and used by Google by downloading and installing the browser plugin available at the following link https://tools.google.com/dlpage/gaoptout?hl=de.

You can find more information on terms of use and data protection at https://www.google.com/analytics/terms/de.html or at https://www.google.de/intl/de/policies/ .

Links to our information pages on social networks

In order to present our company and our products to interested parties, customers and partners, we also use presences on the social networks facebook, LinkedIN, XING and Youtube. You will find buttons for these social networks in the footer of our website.

The buttons are labelled with the logo of the respective social network. However, these are not the usual social media plugins (see next section), but buttons with links to our information pages on the respective social network. The buttons are activated by clicking on them. As long as these buttons are not clicked, no data is transmitted to the social networks. Only when you click on the buttons will the connection be established and data transmitted to the social network and used in accordance with its data usage guidelines.

The purpose and scope of the data collection and the further processing and use of the data by the respective social network as well as your rights in this regard and setting options to protect your privacy can be found in the information

at facebook: https://www.facebook.com/about/privacy
for LinkedIN: https://www.linkedin.com/legal/privacy-policy
for Xing: https://privacy.xing.com/de/datenschutzerklaerung
on YouTube: https://policies.google.com/privacy?hl=de&gl=de

Social media buttons (share buttons) in the blog

In our blog, you have the option of sharing blog content via social media buttons (social media plugins or share buttons) in the social networks Facebook, LinkedIn and XING.
To protect the data of our website visitors, we use the Shariff solution from heise to implement the social media buttons on our blog. The Shariff solution prevents the social media buttons from sending user data to the operators of the social networks simply by calling up and visiting the website. Our social media buttons only establish the connection to the social networks when you, as a website visitor, actively click on one of the share buttons to share content.
When you click, the connection is established and data is transmitted to the social network and used in accordance with its data usage guidelines.
The purpose and scope of the data collection and the further processing and use of the data by the respective social network as well as your rights in this regard and setting options to protect your privacy can be found in the information
at facebook: https://www.facebook.com/about/privacy
for LinkedIN: https://www.linkedin.com/legal/privacy-policy
for Xing: https://privacy.xing.com/de/datenschutzerklaerung

Audio and video conferences (online meetings) with Microsoft teams

The purpose of data processing is to organise telephone conferences, video conferences, online meetings and online presentations or training sessions for interested parties or customers. For this purpose, we use the Microsoft Teams tool, a service provided by Microsoft Corp, 1 Microsoft Way, Redmond, WA 98052, USA.

Various types of data are processed through the use of Microsoft Teams. The scope of data processing also depends on what data is provided before or during use of the tool.

The following personal data may be processed:

• User details: e.g. display name ("Display name"), e-mail address if applicable, profile picture (optional), preferred language
• Meeting metadata: e.g. date, time, meeting ID, telephone numbers, location
• Text, audio and video data: To enable the display of video and playback of audio, data from the end device's microphone and any video camera on the end device is processed for the duration of the meeting. The camera or microphone can be activated or deactivated by the user at any time via the Microsoft Teams settings. If the chat function is used in an online meeting, the text entries made by the respective user are processed in order to display them in the online meeting. It is also possible to display your own screen or share content (e.g. for screen presentations). The screen/content sharing function must be actively started or cancelled by the user.

Further information on the use of personal data by Microsoft can be found at https://docs.microsoft.com/de-de/microsoftteams/teams-privacy

Data processing may be based on the following legal bases:

• The legal basis for data processing when conducting online meetings is Art. 6 para. 1 lit. b) GDPR, insofar as the online meetings are conducted in the context of contractual relationships or pre-contractual negotiations.
• Insofar as no contractual or pre-contractual relationship exists, the legal basis is Art. 6 para. 1 lit. f) GDPR. Our legitimate interest here is the effective organisation of online meetings.
• For the data processing of personal data of employees, Section 26 BDSG in conjunction with Art. 88 GDPR also forms the legal basis. Art. 88 GDPR forms the legal basis for data processing to establish, implement and terminate the employment relationship.

Personal data that is processed in connection with participation in an online meeting will not be passed on to third parties unless it is intended or authorised to be passed on.

The provider of Microsoft Teams only obtains knowledge of the above-mentioned data to the extent that this is necessary for the provision of the service and is provided for in the order processing contract with Microsoft.

We have concluded an order processing contract with Microsoft for this purpose via the Microsoft Online Service Terms (OST) and the associated Data Protection Addendum (DPA).

Data processing outside the European Union (EU) does not generally take place, as we have restricted the storage location of the data to data centres in Germany. However, this may not apply to telemetry or diagnostic data, the support hotline and any other data that is processed within Microsoft's area of responsibility.

Personal data is generally deleted by us if there is no need for further storage. Storage may be necessary in particular if the data is still required, for example to fulfil contractual services. In the case of statutory retention obligations, deletion is only considered after the respective retention obligation has expired.

Online appointment booking via Microsoft Bookings (optional)

To book appointments online with our sales team, you have the option of making an online appointment booking in addition to the traditional method of making appointments by telephone and email. For this purpose, we use the Microsoft Bookings service of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA.

The connection to this service is only established if you access the online booking function via the link in an email or in the newsletter. Your entries in the appointment booking form are transmitted to Microsoft for the appointment booking. Further information on how your data is handled can be found in the Microsoft privacy policy at https://privacy.microsoft.com/de-de/privacystatement.

If you request an appointment using the appointment booking form, the data you enter there (e.g. name, e-mail address) and the desired appointment will be recorded in the booking system. After selecting your appointment, confirming it and entering your contact details, you will receive an e-mail confirming your appointment.

The purpose of using the online appointment booking via Microsoft Bookings is to ensure a fast and user-friendly appointment booking option. The legal basis for data processing is your consent in accordance with Art. 6 para. 1 lit. a); consent can be revoked at any time for the future.

We would like to point out that you are not obliged to use Microsoft Bookings to make an appointment. If you do not wish to use the service, please use another of the contact options offered to make an appointment.

Data protection information from DeDeNet GmbH on the handling of your personal data and your data protection rights in accordance with the EU General Data Protection Regulation (GDPR)

Beyond the website, we also process personal data in the context of business relationships and initiating business. Information on this data processing and your data protection claims and rights, some of which also relate to data processing on our website, can be found in our data protection information.

Status: October 2023